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AmeriCorps Position - Family Services Coordinator


We are seeking a Family Services Coordinator who will build and maintain the pipeline of partner families by leading the efforts to recruit qualified partner families for both homeownership and home repair opportunities.  

As a Family Services Coordinator, you will enhance and maintain the pipeline of partner families by leading efforts to recruit qualified partner families. This could look like recruiting partner family applicants for traditional homeownership opportunities or for expanded housing products such as A Brush With Kindness (ABWK) or critical home repair (CHR). Also, this might include working with the Family Selection committee to select partner families for a variety of housing products, conduct applicant orientations, and work with the Family Services Committee and staff to provide educational opportunities to partner families.

Service Week: 35 hours per week

Primary Goals/Duties:

  • This member position will build and maintain the pipeline of partner families by leading the efforts to recruit qualified partner families for both homeownership and home repair opportunities
  • Will educate the families about program requirements and the homeownership process
  • Work hand in hand with the Family Selection Committee
  • Monitor and track the completion of sweat equity hours once a family is approved
  • Will monitor and track the earnest money escrow deposits
  • Will act as the mentor and point of contact for family questions during the build process and beyond
  • This member position is designed to move affiliate substantially forward in accomplishing the affiliate’s goals regarding families served
  • Additionally, the member will assist with the larger community outreach goals by hosting bi-monthly training on homeownership, financial literacy, and specialty programs for current Habitat families, as well as prospective families and the community at large
  • Work directly with 44 families enrolled in a “path to homeownership program” in Cannery Village to educate them on homeownership 

Responsibilities of the Position:

  • Recruit partner family applicants for traditional homeownership opportunities or for expanded housing products such as A Brush With Kindness (ABWK) or MEMA Hazard Mitigation Program
  • Develop marketing plan to reach prospective families more effectively
  • Coordinate existing programs to attract qualified families as needed
  • Assist Family Selection Committee responding to inquiries about homeownership 
  • Conduct social media campaigns to educate prospective homeowners on Habitat’s homeownership program, as well as general campaigns educating the public 
  • Conduct applicant orientations
  • Work with the Family Selection committee to select partner families 
  • Speak to various community organizations about the homeownership and repair programs
  • Attend Family Selection meetings and prepare summaries for committee
  • Track partner family hours and send families monthly updates
  • Plan and carry out homeowner education courses. Recruit appropriate teachers/speakers as needed
  • Become familiar with homeowner files to be able to answer day-to-day questions
  • Assist Family Selection Committee and staff with collecting family information to prepare for closings
  • Work with families to purchase their homeowner’s insurance plans
  • Work with families to ensure they are making timely “earnest money” deposits
  • Host bi-monthly education courses taught by professionals in the mortgage and finance industry
  • Recruit partnering support from other area non profits and businesses to provide specialty training  

Required Meetings, Training and Events:

  • On Site Orientation to local host site
  • On site training at neighboring affiliate specific to AmeriCorps program; group professional development
  • HabitatLearns “Foundations of Habitat” series
  • Lockton Safety Courses
  • National Service Leadership Conference (fall)
  • Build-a-Thon (spring)
  • National Days of Service (MLK Day required, 9/11 Day of Remembrance and AmeriCorps Week encouraged)
  • HFHI Host Site Monitoring Reviews and periodic check-in calls
  • Weekly meeting with direct supervisor
  • Life After AmeriCorps training (LAFTA)
  • Family Selection Committee meetings, family site visits, individual family meetings, scheduling and hosting homeownership education and training, home dedications, as appropriate
  • Annual staff/AmeriCorps team build day

Education/Experience/Knowledge/Skills required for this position

  • Valid Driver’s License and ability to meet host site’s insurance requirements.
  • Microsoft Office Suite (especially Word/Excel)
  • Knowledge of, and willingness to promote, the mission of Habitat for Humanity and AmeriCorps
  • Ability to work with a diverse group of people
  • Detail oriented and highly organized with strong written and verbal communication skills 
  • Strong research skills and ability to work independently
  • Public speaking experience preferred
  • Marketing, social media and website experience
  • Experience with data tracking programs is preferred but not required
  • Knowledge of community development practices preferred
  • Knowledge of the mortgage industry is beneficial
  • Experience working in the affordable housing industry or other non profit for low to lower income families is beneficial

PLEASE CLICK HERE FOR BENEFIT DETAILS

13-Apr-2016 0 Comments
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Contact Details

Address:
P.O. Box 1327 Berlin, Maryland 21811

Emails:
General Questions: inquire@habitatworcester.org
Homeownership / Repair Opportunities: families@habitatworcester.org
Donations: We cannot accept items at this time.

Phone:
410-208-4440


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